Amana Walker - Director (In a nutshell)

Starting out as a junior 'brochure stamper' and tea maker at the UK's no.1 Travel Retailer (Lunn Poly/Thomson), she was on a mission. That mission took her through all the ranks in the company, before arriving at Sales director... Then she did more at Thomas Cook, before setting up and becoming Director of WalkAhead Ltd. What she doesn't know about Selling, People Behaviour, and Management and Leadership is just not worth knowing!

Description by a colleague:

Superb coach, team builder, leader of change. Definitely a results 'junkie', but the friendliest one you're likely to meet. Loves wine. Can't survive without having a laugh.

Specialist Focus Areas
  • Performance Coaching
  • Travel Industry
  • Retail
  • Sales Improvement
  • Change management
Business Experience (over 20 years)

Corporate Coach - Personal coaching and delivery of programmes for senior personnel across the public and private sectors.

Sales Director/Head of Sales - Management of over 1000 staff and multi site retail stores. Responsible for recruitment and development of staff, increasing turnover, profit and productivity, cost reduction and input to retail and customer service strategy.

Head of Retail Development - Pioneer of change resulting in operational improvements, process re engineering, and delivery of innovative and award winning stores. Design and implementation of Mystery Shopping programme with industry recognised results.

Extra Info...
  • Member of the Association of Coaching (MAC)
  • Member of the Institute of Travel and Tourism (M.Inst.TT)
  • Dale Carnegie In-House Trainer/Coach
  • Diploma and Certificate in Life Coaching